TRAINING MODES

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TRAINING

Learning and Training Effectiveness

We acknowledge that even the most well-designed and well-received training programs are of little use unless what is learned in training gets implemented on the job. This is often called the transfer of learning to behavior. If what was learned translates into improved job performance, then it is possible for better organizational results to be achieved. If training evaluation shows that on-the-job performance increased and results improved, then training effectiveness has occurred which enables us to show the organization value of the trainings we offer. By gathering data related to effective training and training effectiveness, we can credibly show the value that training has brought to the organization.
We use the “New World Kirkpatrick Model” which is Kirkpatrick’s Four-Level Training Evaluation Model developed further by James and Wendy Saffron Kirkpatrick who together revised and clarified the basic principles of the model:-

Level 1: Reaction
Level 2: Learning
Level 3: Behavior
Level 4: Results
Level 1: Reaction
Level 1 Reaction is the degree to which participants find the training favorable, engaging, and relevant to their jobs. Our Team of professionals are well prepared to support you to maximize the transfer of learning to behavior and subsequent organizational results and demonstrate the value of training.
Level 2: Learning
Level 2 Learning is the degree to which participants acquire the intended knowledge, skills, attitude, confidence, and commitment based on their participation in the learning event. Confidence and commitment were added to Level 2 Learning to help to close the gap between learning and behavior, and to prevent the cycle of waste when training is repeated for people who possess the required knowledge and skills but fail to perform appropriately on the job.
Level 3: Behavior
Level 3 Behavior is the degree to which participants apply what they learned during training when they are back on the job. It has three components: critical behaviors required drivers and on-the-job learning.
Level 4: Results
Level 4 Results holds the distinction of being the most misunderstood of the four levels. It is the degree to which targeted outcomes occur as a result of the learning event(s) and subsequent reinforcement.

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